Shipping policy

SHIPPING POLICY

Glow Haven

Thank you for shopping with Glow Haven. We are committed to delivering your skincare products safely and efficiently.

  1. Order Processing
  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Customers will receive an order confirmation once the order has been successfully placed.
  1. Shipping Areas

Glow Haven currently ships throughout South Africa.

3. Delivery Times

Estimated delivery times are as follows:

  • Delivery will take place in the next 5 to 10 days after ordering and payment has been completed

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

  1. Shipping Fees

Shipping costs are calculated at checkout based on the delivery location and order size.

Free shipping may be offered on qualifying orders during promotional periods.

  1. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS where available.

Customers can use the tracking information to monitor the progress of their delivery.