Refund policy

At Glow Haven, customer satisfaction is important to us. We strive to provide high-quality skincare products and excellent service. If you are not completely satisfied with your purchase, please review our policy below.

1. Non-Refundable Items

The following items are not eligible for refunds:

Opened skincare products.

Products damaged through misuse or improper storages

2. Returns

Products may be returned within 7 days of purchase provided that:

The item is unused and unopened.

The product remains in its original packaging.

Proof of purchase (receipt or invoice) is provided.

For hygiene and safety reasons, opened, used, or damaged skincare products cannot be returned

3. Contact Us

For return and refund enquiries, please contact:

Glow Haven
Email: glowhaven88@hotmail.com
Phone: +27764993920